Main
gps_fixed
Services · Paratransit
Accessible Paratransit, Built Around Safety, Dignity &
Reliability
Accessible transportation supports independence. ProKel brings paratransit operating experience, trained personnel and safety oversight to demand-response and accessible shuttle programs. Each program is designed around the agency's service requirements, rider needs and applicable accessibility obligations.
Request a Consultation
PARTNER WITH US
Features
Accessible Transportation
Accessible transportation built around every rider

ProKel delivers accessible transportation through trained personnel, reliable service and dedicated safety oversight. From boarding assistance and mobility-device securement to clear trip communication and timely pickups, every program is designed around rider needs and agency requirements.

Rider-Centered Assistance

Assistance with boarding, mobility-device securement and respectful rider support.

Reliable Trip Coordination

Clear trip information, timely pickups and responsive service recovery.

Safety & Operator Training

Trained personnel, safety oversight, incident reviews and preventive practices.

Program Accountability

Vehicle maintenance, defined service standards, reporting and performance reviews.

Built Around the Rider

Fully ADA-compliant service, customized to each agency and the community it serves.

Slide 1
How ProKel Delivers
Proven, compassionate
ADA operations
Scale that never comes at the cost of dignity rider-centered care, award-winning safety, and full ADA compliance, delivered as one turnkey program.
Image is not available

Rider-Centered Service

Assistance with boarding and mobility-device securement, supported by training.
Clear trip information and respectful communication.
Dispatch and service-recovery practices that recognize the importance of timely pickups.
LEARN MORE
Image is not available

Safety and Operating Discipline

Dedicated safety leadership with fixed-route and paratransit experience.
Operator training, incident review and preventive practices.
Vehicle maintenance and oversight aligned with the service requirements.
LEARN MORE
Image is not available

Program Accountability

Defined service standards and reporting requirements.
Clear responsibilities for scheduling, rider information and accommodations.
Performance review with the agency to identify and address service issues.
LEARN MORE
Features
Proven Results
Trusted by major transit agencies nationwide

Real trip volumes and a measurable safety record — the proof procurement teams look for.

Nationwide ADA
Proven at scale

ADA paratransit & demand response

170,000+

Annual ADA trips delivered

~1M

Total annual trips, all services

14+

Cities · FL · GA · OH · TX

Safety Record
Award-winning safety

APTA Gold Award leadership

43%

Accident frequency reduction since 2017

0

Failed DOT terminal inspections

40+

Years of safety leadership

Slide 1
Case Studies
Proof, community by
community
Planning, staffing, safety, and technology managed as one turnkey program so your team gets dependable service without the day-to-day burden.
Accessible Transportation for Major Events
ProKel supports accessible shuttle service at Hard Rock Stadium. The stadium's reference letter describes reliable service, trained teams, event-logistics knowledge and responsiveness to changing conditions for guests with disabilities.
Read the Hard Rock Stadium reference
Experience behind the service
Our team's experience includes fixed-route and paratransit management, high-volume dispatch, safety training and accessible event operations. This experience supports practical service planning and day-to-day delivery.
Request a Consultation