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Services · Fixed Route
Reliable Fixed-Route Turnkey Transit
Operations
ProKel helps cities, agencies, campuses, and private partners operate safe, dependable fixed-route service that connects riders to jobs, schools, and essential destinations.
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Features
What We Operate
Scheduled service riders can plan their day around

ProKel plans, staffs, operates, and manages the full range of fixed-route formats designed around your community's destinations, ridership, and budget. Reliability is an operational discipline, not a promise.

Corridor & community

High-density bus routes

Circulators

Neighborhood & downtown

Trolleys

Branded community service

Campus shuttles

Universities & institutions

Circulators

ProKel connector routes link neighborhoods to transit hubs, jobs, schools, parking, and everyday essentials. They close gaps in the regional network and create a reliable system riders can count on.

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How ProKel Operates
One accountable operator,
end to end
Planning, staffing, safety, and technology — managed as one turnkey program so your team gets dependable service without the day-to-day burden.
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Operating Model

Route planning & data-driven service design
Staffing, vehicles, dispatch & maintenance
Responsive management & field supervision
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Safety & Training

Operators trained to drive safely and serve with care
Clear safety protocols & proactive incident response
Preventive maintenance keeps the fleet in service
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Connected rider information

Fixed-route tracking and arrival information
Regional journey planning
Connections to on-demand service
Operational reporting to inform service decisions
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The Fixed-Route Redesign
Simpler routes. Shorter waits. Every line,
every 45 minutes.
A redesigned network makes service easier to understand, with more frequent connections and on-demand coverage where fixed routes no longer fit.

OLD ROUTE

Route B
Route C
Route D1
Route D2

NEW LINE

Gold Line
Blue Line
Purple Line
On-Demand

HEADWAY

75 min  →
45 min
62 min  →
45 min
62 min  →
45 min
90 min  →
ON REQUEST

WHAT CHANGED

Low-boarding stops removed for a faster run.
Streamlined with new flag stops.
Extended to Golden Glades - a new regional connection.
Replaced by curb-to-curb on-demand service via RideKel.
Features
Proven Results
Two proven takeovers from the same legacy incumbent

ProKel doesn't just take over routes we improve them. Real, delivered outcomes from two South Florida communities.

Takeover · 2020
North Miami Beach

NoMi Express trolley + on-demand

+150%

Ridership growth
4,000 → 10,000+ / mo

$1.5M

Projected 5-year savings

45 min

Headways, from 60–90 min

Takeover · 2023
Coral Springs

Community Shuttle · Green & Blue

+34%

First-year ridership growth

100%

Scheduled service delivered

98%

Staff retention

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Case Studies
Proof, community by
community
Planning, staffing, safety, and technology managed as one turnkey program so your team gets dependable service without the day-to-day burden.
North Miami Beach
A more connected local network
Challenge
Long headways, aging vehicles and overlapping service patterns made the network harder to use efficiently.
Approach
ProKel worked with the city on service improvements including a modernized fleet, changes to low-demand service areas, regional transit connections and multilingual community outreach.
Result
The city's reference letter recognizes improved service quality and reliability and the integration of its trolley system with surrounding regional providers through an all-in-one rider app.
Read the city's reference letter
Coral Springs
A top-performing Broward shuttle
Challenge
An underperforming network inherited from the same legacy incumbent, with low rider confidence.
Approach
Hands-on management, stable staffing, community engagement, and feedback reshaped service.
Result
One of the top performers in the Broward County Community Shuttle Network.
READ THE FULL STORY
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Fleet & Event Capability
The Right Operating Model for Everyday Service and Special
Demand
Service design includes vehicle capacity, accessibility, maintenance and backup arrangements. ProKel also brings experience supporting accessible transportation at major events. Any additional event service is scoped around the event, available vehicles and staffing, with agreed arrangements to protect the contracted daily service.